Privacy policy

At E M Snowden, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

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1. What We Collect
We may collect personal information including:

• Name, email, phone number

• Shipping and billing addresses

• Payment details

• Any optional information you provide (e.g., newsletter sign-ups)

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2. How We Use Your Information
Your information is used to:

• Process and deliver your orders

• Communicate about your orders or inquiries

• Send newsletters or marketing (only if you’ve opted in)

• Comply with legal obligations and prevent fraud

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3. How We Store & Protect Your Information
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Only authorised personnel have access to this data.

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4. Sharing with Third Parties
We may share your information with trusted third parties where necessary:

• Payment processors (e.g., Stripe, PayPal, afterpay, klarna)

• Shipping and courier companies to deliver your orders

We do not sell or trade your personal information to third parties.

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5. Cookies and Website Tracking
Our website may use cookies or analytics tools to improve your experience. No personally identifiable information is collected without your consent.

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6. Access and Correction
You can request access to or correction of your personal information at any time. Please contact us at enquiries@emsnowden.com

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7. Legal Compliance
This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

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Contact Us
If you have any questions about your privacy or how your data is handled, please contact us at enquiries@emsnowden.com.